Shipping Policy
1. Shipping Locations
We currently ship to locations within India. If you are unsure whether we ship to your area, please contact our customer support team at cellezindia@gmail.com
2. Processing Time
- All orders are processed within 3-5 business days, excluding weekends and public holidays.
- You will receive an email confirmation with tracking information once your order has been dispatched.
3. Shipping Methods and Delivery Times
We offer various shipping options through trusted courier partners. Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days within India.
Please note that delivery times may vary depending on your location and external factors such as weather conditions or public holidays.
4. Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping method and location.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order's status through our courier partner's website.
6. Damaged or Lost Shipments
If your order arrives damaged or if you do not receive your order within the estimated delivery timeframe, please contact us at cellezindia@gmail.com within 48 days of the delivery date. We will work with you to resolve the issue.
9. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to our customer support team at cellezindia@gmail.com